Your personal information is completely safe with us. On this page, learn how 39bet collects your data, how it is used, and how it is kept secure.
Your privacy is our top priority at 39bet. The key elements of our security practices are outlined below.
All your data is protected with 256-bit SSL encryption. Every step — from login to deposit — is fully encrypted.
39bet never sells your personal information to any third party. Your data is used solely to improve the services we provide to you.
All user data is stored on secure servers that meet international standards. Regular security audits are conducted to prevent any data leaks.
We only collect what is strictly necessary. No excessive or irrelevant personal information is requested — just what is needed to provide our services.
You can update your cookie preferences at any time. 39bet only uses essential and performance cookies — no tracking cookies.
You can view, correct, or request deletion of your stored data at any time. This is your legal right.
39bet is a trusted online gaming platform in Bangladesh. We believe privacy is a fundamental right for every member. This Privacy Policy ("Policy") explains what information 39bet collects, how it is used, and how it is kept secure.
By visiting our website, creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy. Please read it in full before accessing the site for the first time.
This Privacy Policy complements our Terms and Conditions and Responsible Gaming Policy. If you have any questions, please reach out to our support team.
39bet only collects information necessary to deliver our services. The table below outlines the types of data collected and their sources.
| Data Type | Example | Source of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Registration Form / KYC Verification |
| Contact Information | Mobile number, email address | Registration Form |
| Financial Information | Payment methods, transaction history | Deposit / Withdrawal Process |
| Device Information | IP address, browser, OS | Automatically Collected |
| Gaming Activity | Betting history, favorite games | Platform Usage |
39bet does not collect any personal information beyond what is described above. Keeping data collection to the minimum necessary is a core part of our policy.
39bet collects data for specific, legitimate reasons. We believe every member has the right to know exactly how and why their information is being used.
39bet uses the collected data for the purposes listed below. In each case, we use only the minimum information required.
Your identity information is primarily used during account creation and KYC verification. Once verified, this data is stored in encrypted form on secure servers and accessed only when required for regulatory inquiries.
Financial information is used solely to process transactions. We do not store full card or account numbers — only transaction references and the last 4 digits are retained.
Device and browser information is used to ensure security. If a login is detected from an unrecognized device, additional verification is required to keep your account protected.
39bet never shares your personal information for commercial purposes. However, limited data may be shared in the specific circumstances described below.
Outside the cases listed above, 39bet will not share your information with any third party under any circumstances. All third parties we work with are required to comply with international data protection standards.
Cookies are small text files stored in your browser. 39bet uses cookies to keep the website functioning properly and to improve your experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login session, security token | Cleared at end of session |
| Performance Cookies | Monitoring page load speed | 30 days |
| Preference Cookies | Remembering language and theme preferences | 1 year |
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some site features to stop working.
39bet does not retain your data longer than necessary. The retention periods for each type of information are outlined below.
Once the retention period expires, data is permanently deleted or anonymized so that no individual can be identified.
As a 39bet member, you have full control over your own data. Contact our support team to exercise any of the rights listed below.
39bet is strictly prohibited for anyone under 18. We never knowingly collect information from minors. Age verification is mandatory at registration, and age is confirmed through the KYC process.
If a parent or guardian discovers that their child under 18 has created a 39bet account, please contact our support team immediately. The account and all associated data will be deleted without delay.
This Privacy Policy may be updated due to changes in technology, law, or our services. Members will be notified of significant changes via their registered email or through the platform.
Continued use of the site after any changes will be considered your acceptance of the updated policy. We recommend revisiting this page from time to time. The "Last Updated" date at the top of this page will indicate when changes were made.
Here are answers to the most frequently asked questions about privacy.
Have you read 39bet's Privacy Policy? We take your data seriously. Register safely and enjoy the best online gaming experience in Bangladesh.